Quality Standards

“ISO” is the International Standards Organization an independent, non-governmental membership organization with over 165 participating countries. It is the ISO’s mission to develop standards of quality assurance, assessment, and measurement in order to reduce waste and increase the reliability of production output. ISO International Standards ensure that products and services are safe, reliable and of good quality.

The 9001:2008 standard is the model of quality management from the ISO that can be used by any group, implemented by over 170 countries. One primary driver of the 9001:2008 standard is the customer focus. This means that, with all questions from design through delivery, the company looks through the eyes of the customer in determining the appropriate action.

Further, ISO 9001:2008 dictates that Universal Manufacturing Corp. conducts internal audits to ensure to the process approach of decision-making, management, production, and delivery. This process approach means there is an increased likelihood of consistency, enhanced performance, and an efficient approach to output. Universal Manufacturing Corp. conducts internal audits to ensure its quality management system continues to be effective.


ANSI/ISA stands for the American National Standards Institute and the International Standards Institute. The goal of these standards is to promote the competitive position of United States businesses through the development and implementation of standardized requirements for service, production, and materials.

The ANSI/ISA-95 standard is the international standard for integrating enterprise and control systems. This standard includes models and terminology. These can be used to determine which information, has to be exchanged between systems for sales, finance and logistics and systems for production, maintenance and quality. This information is structured in UML models, which are the basis for the development of standard interfaces between ERP and MES systems. The ISA-95 standard can be used for several purposes, for example as a guide for the definition of user requirements, for the selection of MES suppliers and as a basis for the development of MES systems and databases.